Privacy Policy

1. Introduction

Ivins Concrete Master respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or estimate for our services
• Contact us via phone, email, or contact form
• Enter into a contract for concrete services
• Subscribe to our email communications

This information may include your name, email address, phone number, mailing address, property address, and project details.

3. How We Use Your Information

We use the information we collect to:

• Provide estimates and quotes for concrete services
• Communicate with you about your project
• Schedule and complete concrete work
• Process payments and maintain records
• Send service updates and project information
• Respond to your inquiries and support requests
• Comply with legal obligations and regulations
• Improve our services and customer experience

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our business operations (payment processors, scheduling tools)
• When required by law or to comply with legal process
• To protect our rights, property, or safety, or that of our customers
• With your explicit consent for specific purposes

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project records may be retained for several years for warranty and legal purposes.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser preferences. Disabling cookies may limit your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Your Privacy Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications
• Withdraw consent for specific data processing activities

To exercise these rights, please contact us using the information provided below.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You may request information about the categories of personal information we collect and how we use it. Contact us to exercise these rights.